Once you have purchased the service, we will provide you with details where you will be able to view your username, password and download the software. Installation guidelines will be provided on the installer wizard.

A single license per machine, per operating system is required. Additional licenses will be required for additional machines.

You only need one licence per operating system, if you are running a virtual machine. In instances where a dual boot computer is being used you only required one licence for the machine.

Once you have purchased your services, we will provide you with details where you will see the Username and Password that is provided to you by ESET, this is the details you need to enter to Activate your Internet Security product.

we will also provide download button that will allow you to download the installation file.

Once you download the installer file, you can follow the step by step guide for ESET NOD32 and ESET Smart Security to install and activate your Internet Security product.

A Digital Certificate (also commonly known as SSL certificate) is a piece of code called a digital computer file which serves a couple of functions – site authenticity, verification and encryption of the data being transferred between your browser and that website.

If a website has been secured with an Digital Certificate, it will display as’ https://’ in the browser URL, which stands for Secure HTTP (Hypertext Transfer Protocol). It will also display a small padlock, whereas the prefix for an unsecured website address is just ‘http: //’. Often there is a trust mark or a padlock displayed on a SSL certified sites.

• •  Domain Validated SSL CertificateA Domain Validated SSL Certificate validates the actual website domain name, rather than the domain name’s owner. The Certified Authority checks the right of an applicant to use a specific domain name.
• •  Organization Validated SSL CertificateThis is often referred to the first real online security, as it requires a number of criteria to be authenticated. They are usually confirmation of the actual existence of a business, the authority to apply for a certificate and the domain ownership. This option takes a bit more time to validate and issue.
• •  Wildcard CertificateA Wildcard SSL Certificate provides security to any host of your domain, i.e. when your domain name has a number of suffixes, e.g. hostname.yourdomain.co.za (where hostname varies but the domain name stays constant)

An SSL Certificate can be used anywhere where secure information needs to be transmitted. Below are some instances where it can be used:

• •  To secure data transfer between your client’s browser and your website’s server.
• •  To secure data transfer over an internal intranet.
• •  To secure email data transfer from a private email address or your network.
• •  To secure data transfer between two server, whether internal or external.
• •  To secure data transfer between mobile devices.

• •  a Certificate Signing Request (CSR)
• •  administration contact information
• •  technical contact information
• •  Company detail
• •  Company registration documentation

Note: Company documentation is dependent on the specific SSL Certificate that you are looking to purchase. If in doubt, please contact us.

Not all certificates are validated online and issued immediately. Only the Rapid SSL and Rapid SSL Wildcard certificates are issued in a few minutes. Thwate certificates can be issued in approximately 1 to 3 days (this is dependent on the requirements for the certificate and supporting documents required).

Please see supported browsers below:

• •  Chrome 3.x
• •  Firefox 1.x
• •  Internet Explorer 5.x
• •  Safari 1.x
• •  Aol 10.x
• •  Opera 7.x
• •  Netscape 9.x

Mobile Browser compatibility:

• •  iOS 4.x
• •  Android 2.1x
• •  BlackBerry OS 4.x
• •  Windows Phone 7.x

Server and Client OS compatibility:

• •  Client OS: Mac OS X, Snow Leopard, Windows 7, Vista, Xp, 2000, Linux Client OS.
• •  Server OS: Windows Server 2008, 2003, 2000, Linux, UNIX, Solaris, Novell, etc.
• •  Web Server: Microsoft IIS 7, IIS6, Apache, Tomcat, IBM HTTP, Weblogic, Cobalt.
• •  E-Mail Servers: Exchange 2010, 2007, 2003 Lotus Dominos, SmarterMail, etc.
• •  Control Panels: Plesk6+, Hsphere, Helm, Ensim, DotNet Panel and more.
• •  Proxy, Routers, Firewalls: CISCO, Microsoft ISA 2004, ISA 2006, etc.

Yes, backups can be scheduled to happen according to your business requirements from a central point i.e. on a daily or weekly basis. Each individual in the organisation has access to their own console from which they can manage their backup schedule.

• Windows 32-bit and 64-bit
• Mac OS 32-bit and 64-bit
• Red Hat 32-bit and 64-bit
• Debian 32-bit 64-bit

Should you need to recover data, you can do so by opening Attix5 Pro console and navigating to the restore tab. Your latest backup will appear. Browse and select the files or folders you would like to restore and specify the new location that the files must be restored to. You can also revert to older backup files, should you want to restore previous files and folders. Any file that has been previously backed up can be restored as and when needed.

All you have to do is select the files that you would like to back up and exclude files that do not need to be backed up by using the online backup filter.